How it Works

  1. Fill out our contact form here and we will touch base with you to ensure we place your child with the best possible educator for their unique needs.

  2. We will call you to discuss your child and their unique strengths, needs and interests.

  3. A compatible tutor will be allocated to your child with a regular time slot.

  4. You will be added to our online system where you can view lessons, view feedback, make payments, review tutors and more.

  5. We have an online payment system where you can top up your account at any time, pay via credit card, direct debit or pay when you receive a monthly email.

  6. Cancellation policy. We require one week’s written notice of cancellation of tutoring to be emailed to hello@expandeducation.com.au. Please note that cancellations via text message are not accepted.

FAQs

 

How do I know if my child needs tutoring?

At EXPAND, we work with a wide range of learning needs and styles; from those excelling in the classroom right through to those struggling with basic reading and comprehension. No matter their ability level, all students can benefit from one-on-one learning. 

Will one hour a week change my child’s results?

Beyond helping students understand challenging concepts and develop key skills, EXPAND also teaches students how to study and make effective use of their time outside the classroom. If students don’t know how to learn, they will continue to struggle academically. It is this emphasis on an autonomous and enduring love of learning that sets EXPAND apart.

How does online learning compare with in-person learning?

i) Online sessions can be just as effective as in-person learning, and in some cases more so. Students who are easily distracted, shy or lacking confidence find the online environment a more comfortable and approachable way to learn. If students are at ease, this will maximise their learning potential. 

ii) Online sessions also offer greater convenience and time efficiency for students (and their parents) than their in-person equivalent - no more drop-offs! 

iii) Online sessions maximise the availability and flexibility of our educators when it comes to scheduling sessions. 

iv) Online lessons offer the benefit of being recorded and reviewed in the future should the need arise. 

How can I be assured I will be happy with my child’s allocated educator?

Our offering is only as good as its educators and we interview, train and ensure all of our educators meet the EXPAND standards - of competence and compassion. Educators receive regular feedback and training to ensure they are not just maintaining, but improving, their approach. We pride ourselves on having a team of educators that are passionate, enthusiastic and engaging. If you don’t feel your allocated educator is the right fit for your child, we are always happy to find a more compatible educator. 

What do most students come to get help with?

i) We have greatest demand in primary literacy and numeracy and secondary maths and English. Since EXPAND has started we have noticed the most common problem for students is comprehension. Most students struggle to unpack meaning from texts and from questions. This can be hugely problematic as students will be let down across all subjects due to this inability to interpret information. No matter what your child comes to us for, we will always ensure we teach them how to unpack meaning.

ii) Many students also come to us to assist in learning how to write coherently.


I can’t afford your one-on-one sessions, what should I do for my child instead?

There are plenty of affordable options to help broaden your child’s future:

i) Subscribe to our free education series. This provides monthly updates on all things learning & thriving. 

ii) Regularly reading to and with your children is a crucial step in developing lifelong learners. Reading rates have dropped significantly over the past decade and readers always outperform non-readers. Non-readers lack the vocabulary, communication and comprehension skills to thrive.

If you don’t have time to read to your children you can perhaps ask a relative or family friend to mentor your child so they get this focused attention at least once a week.

iii) For just $5 we can email you our EXPAND EDUCATION SENIOR PLANNER which assists senior school students to structure and organise their study. Spending just five minutes a day working within our Planner’s user-friendly framework can markedly improve student productivity, confidence and, of course, learning.